by Lindsey Winsemius - Posted 11 months ago
Sometimes it helps to be reminded to take a few minutes to pause and reflect on how much we have to be grateful for. It isn’t just good for you. It is good for everyone around you, too.
Gratitude can be contagious. Go spread some!
When employees look forward to the work day, it will make them more productive. It will also help them talk about your business positively after hours, which goes a long way in brand-building. You want your employees to be your biggest brand ambassadors, and by fostering an environment of gratitude and positivity, you are making that possible.
At the end of our weekly marketing meeting each week, my boss Joe tells me how much he appreciates my work and usually has some other positive things to say. This small amount verbal validation is sometimes just what I need when I’m feeling frustrated with bugs in the software or low numbers on my campaigns that can be discouraging. His thoughtful words make me feel re-energized to continue plugging away until the next meeting. Thanks, Joe, for making me feel appreciated!
Remember when you learned to say please in pre-school? The words are just as magical now as they were as a toddler. You set the tone for your employees, and in relationships with clients / customers. Basic manners shows respect, and everyone wants to feel appreciated and respected by colleagues and business contacts.
My co-worker Kevin frequently ends his emails with the phrase “we appreciate you” and encourages our account managers to do the same. It seemed a little disingenuous to me the first time I read it on an email to a client, but I have to admit, when I get an email from Kevin and he tells me “Thanks Lindsey, I appreciate you,” it really does make me feel warm and appreciated. Because I know Kevin really means it, and he is spreading his positive attitude to those around him.
Thanks Kevin, for always being so eager to help and so positive about any task, no matter how daunting!
Don’t call your business a “team” if you aren’t going to be a team player. That means giving everyone credit for successes, and taking part in owning a failure. A study by Glassdoor reports 81% of employees are motivated to work harder when their boss shows appreciation for their work. The majority of those polled also said they’re likely to stay at a job longer when they feel appreciated.
There is a time and a place for calling people out on their mistakes or achievements, but make sure you’re not just rewarding the leaders (including yourself). People perform better when they feel validated and appreciated.
Trust your customers. Sure, everyone is out for a great deal and hoping for a discount, but if a customer says something wasn’t right, fix it for them without an argument. This is the best way to retain customers and build brand ambassadors.
Trust your employees. You can show trust in employees in a number of ways; by letting them work from home, by not questioning a reasonable number of sick days, or by giving them additional responsibilities. And, backing them up in front of clients. You should always stand behind your employees, and find a balance between pleasing customers and respecting the people who work for you. The customer might always be right, but that doesn’t mean you should let anyone abuse your employees. By standing up for them, or not throwing them under the bus, you are showing them how much you appreciate them and their hard work.
You can show others how to successfully use gratitude to improve their work environment, their relationships, and their health. How?
According to Dr. Robert A. Emmons, there are three stages to a gratitude practice:
Recognizing what you’re grateful for: You’ve got some great co-workers
Acknowledging it – Tell yourself, even when you’re frustrated, “My co-workers a good people.”
Appreciating it – Act on it! Let your co-workers know how much you appreciate them.
It’s called a gratitude “practice” for a reason—it takes practice. While being grateful may not be something we’re naturally prone to do, it’s a habit well worth developing. With a few tweaks to your daily routine, you, your team members, and your business can enjoy the many benefits of gratitude.
The video below was created by our CMO Dwight Calwhite, who also started a Facebook Group focused on acknowledging gratitude. Dwight does an awesome job being grateful and fostering a positive work environment at ApogeeINVENT. Thanks for leading by example, Dwight!
What are you grateful for right now? Share your gratitude below!